About Us


Faithful operation, strive for excellence

PROFILE

Qingdao FINTYUN Mining Machinery Co., Ltd.


Qingdao FINTYUN Mining Machinery Co., Ltd. was founded in 2002 and renamed Qingdao Fangteyuan Mining Machinery Co., Ltd. in April 2017. The company is located in the beautiful coastal city of Qingdao, and its predecessor was a supplier specializing in equipment research and development, manufacturing, and maintenance for large mining enterprises. Since its establishment, the company has adhered to the spirit of "technological innovation and honest management", and has successively introduced a series of advanced crushing technologies from European and American countries, continuously innovating and researching. Now, it has developed into a professional comprehensive enterprise engaged in the production, manufacturing, sales, service, and research and development of mining machinery.

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PRODUCTION STRENGTH

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Our service philosophy is to consider everything for you.
Our service slogan is: Zero excuses in front of customers.
Our service purpose is to be your forever best friend.

OUR SERVICE


Fang Teyuan has always regarded service as an important part of the company's operations. Based on the service philosophy of considering everything for customers and friends, meticulous service is divided into three major modules: pre-sales, during sales, and after-sales service.

 

Pre sales service: From the first time we receive a demand notification to the completion of contract signing, this is our pre sales service interval. Pre sales services include on-site visits, providing design solutions, exchanging Q&A, quoting, and signing contracts.

 

In sales service: From the completion of the contract, the goods arrive on site, which is our in sales service interval. During this period, our work scope is commissioning before production and processing, inspection of delivery, communication with customers about whether there are special circumstances that need to be adjusted or changed, and making every effort to solve problems for customers.

 

After sales service: From the moment the product arrives at the user's site to the end of our lifetime, it is our after-sales service interval, and our job responsibilities include guiding installation, debugging, and production.、

 

Free service during the warranty period and paid service after the warranty period. A phone call will be the beginning of our cooperation; A contract has turned us into lifelong good friends. Since its establishment, Fang Teyuan has provided high-quality and effective services to customers in various industries, including crushing and grinding of iron ore, non-ferrous metals, sand and gravel aggregates, machine made sand, construction waste, and other fields. It has received praise and favor from customers, friends, and industry peers.